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Custom Crochet, Crafted with Care

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Frequently Asked Questions

Everything you need to know about our handmade pipe cleaner flowers

Product Details & Care

What are Pipe Cleaner Crochet flowers made of?

Our flowers are handcrafted using high-quality chenille stems (pipe cleaners) that feel soft to the touch and look incredibly realistic. Each petal and leaf is carefully shaped by hand to create beautiful, lifelike arrangements.

Do these flowers wither or die?

Never! These are 'Forever Flowers'—they last a lifetime and need absolutely no water or maintenance. They'll stay beautiful year after year, making them the perfect keepsake or gift.

How do I clean dust off my flowers?

Simply use a cool hairdryer on low setting or gently dust them with a soft brush. It's that easy! Avoid using water or harsh cleaning products.

Are the flowers fragile?

While they're delicate and handmade, they're surprisingly durable! The chenille stems are flexible and can be gently reshaped if needed. Just handle them with care like you would any special decor piece.

Will the colors fade over time?

To keep your flowers looking vibrant, keep them away from direct sunlight. With proper care, they'll maintain their beautiful colors for years to come!

Customization & Orders

Can I request a custom color combination?

Absolutely! We love creating personalized arrangements. Just reach out to us with your color preferences, and we'll work with you to create something truly special that matches your vision or decor.

Can you make a specific flower type?

Yes! Whether you're dreaming of roses, tulips, sunflowers, or any other bloom, we can create it for you. Contact us with your request, and we'll let you know if we can bring your favorite flower to life!

Do you offer gift wrapping?

Yes! We offer beautiful gift wrapping to make your present extra special. Just select the gift wrapping option at checkout, and we'll package it with love.

How long does it take to make a custom order?

Each piece is lovingly handcrafted, which takes about 2-3 days. We pour our heart into every petal to ensure you receive something truly beautiful!

Shipping & Packaging

Will the flowers get crushed during shipping?

Not at all! We package each arrangement with extra care using protective materials to ensure your flowers arrive in perfect condition. If any petals get slightly bent during transit, they can be gently reshaped.

How long does shipping take?

Standard shipping typically takes 5-7 days after your order is crafted. We'll send you tracking information so you can follow your flowers on their journey to you!

Do you ship internationally?

Please contact us to discuss international shipping options. We'd love to send our handmade flowers to you wherever you are!

Returns & Refunds

What is your return policy?

Since each piece is handmade to order just for you, we don't accept returns on custom items. However, if your order arrives damaged or isn't what you expected, please contact us within 48 hours and we'll make it right!

What if my order arrives damaged?

We're so sorry if that happens! Please take photos and contact us immediately. We'll either send you a replacement or issue a full refund. Your satisfaction is our priority!

Can I cancel my order?

If you need to cancel, please contact us as soon as possible. If we haven't started crafting your order yet, we'll issue a full refund. Once we've begun work, cancellations may not be possible.

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